Welcome
to RentaSatNav.com - Terms & Conditions...
RentaSatNav.com uses Royal Mail Special Delivery to deliver your Sat Nav Unit. The unit will be dispatched from our office 48 hours before you depart ensuring you receive it 24 hours before your hire start date. bank holidays and weekends will be factored into your rental period to ensure you receive the system in time for your hire/return.
Equipment
Rent A Sat Nav hires a verity of equipment. All equipment on hire is the responsibility of the renter. You are responsible for the return and safety of the equipment you choose to rent for the duration of your rental period. This means that you are financially responsible for the equipment in the event of loss or damage.
Maps
All of SatNav units are equipped with the latest maps available from TomTom. RentaSatNav can not be held responsible for the accuracy of these maps. From time to time you may encounter roads or buildings that are not listed. RentaSatNav will always endeavor to provide you with the latest maps available, where possible.
Period of Hire
The period of hire will be agreed at the outset. The term of hire will be for a minimum of one week which is 7 days and daily thereafter.
Deposit
The Hirer will be required to leave a PreAuth security deposit of up to £250.00, which will be held on a credit or debit card.
A PreAuth transaction obtains authorisation from the authoriser for the amount of the deposit. In the first step (the PreAuth) the funds are reserved (subtracted from the customer's open-to-buy balance); however the customer is not charged until a PostAuth transaction is submitted.
No funds are transferred during a PreAuth. Funds are transferred if the equipment is not returned.
Please note: In the event that your credit card fails to PreAuth the security deposit of up to £250 and we are unable to contact you or you are unable to provide a valid credit card to process the transaction your reservation will be cancelled and as such our cancellation charge will apply. Please see cancellation charges for more information.
Commencement and End of Hire
Hire commences on the day the Equipment is delivered, to the customers advised delivery point. End of hire is the day the unit is handed to the post office for guaranteed next day by 1pm service. Late returns are payable at £10.00 a day. If the unit is returned with missing elements then the customer is liable for late returns fee until the missing product is returned.
Delivery
Delivery is carried out using Royal Mail Special Delivery service. This is included within the prices that you see on this website. Your Sat Nav will be dispatched 48 hours before your rental start date ensuring you receive the unit 24 hours before the start day of your hire. Example; If you are hiring a Satnav from the 10/10/2009, the unit will be dispatched on the 08/10/09 to ensure that you receive the unit by 1pm on 09/10/09.
Please Note: On extremely rare occasion Royal Mail may take industrial strike action. This may result in units not being returned to us on time. If this is the case you will not be charged late fee's for late returns. However also note that should Industrial action take place that affects our ability to dispatch your unit in time for your rental we will issue you a full refund.
SatNav Operation
Unless contacted immediatley it is assumed that the SatNav was delievered in working order and all items included.
Transportation
The rental cost includes delivery to and from your chosen UK address. It is your responsibility to collect (where applicable) and return the equipment within the specified and agreed time period. Charges will apply as outlined. We send all SatNav's via Royal Mail Special Delivery unless stated.
Damage or Loss of Equipment and Packaging
The Hirer will in its use of the said Equipment and Packaging observe all the instructions that may be issued for the proper use thereof and shall be entirely responsible for any damage caused to the said Equipment through failure to observe such instructions or failure to use the same in a proper manner. The Hirer will be responsible for the replacement cost of any damaged or lost components of the unit or any repair. The Owner accepts no responsibility or liability for any damage to or failure of operation of the Equipment due to any incompatibility with any other Equipment used by the Hirer and the Hirer shall bear all liability thereof.
Packaging
Our packaging is specifically designed to insure safe delivery of our GPS systems or other equipment. All equipment should be returned as you receive it. If the packaging is damaged in anyway or lost you will incur a charge of £15.00. This charge is to cover the replacement of said packaging.
Non Return of Equipment
The Hirer will be responsible for the safe return of the unit and all its component parts. The Hirer will be responsible for hire cost until such time as the unit and/or any missing components are returned at the rate of £10.00 a day.
Cancellation
We will levy a charge for cancellation of any booking you are unable to honour prior to your collection date. Unless cancelled within the first 48 hours of booking (cooling off period).
Cancellations charges are as follows.
- 7+ days = £25.00
- 7-3 days = 50%
- 2-0 days = 100%
No refunds will be given for rentals ended early or cancellations made after the rental start date. Should you choose not to use the equipment or fail to inform us of your correct delivery date which results in the system not reaching you in time we will be unable to make any refunds.
All cancellations must be made in writing, emailed to info@rentasatnav.com and will take effect from the date received by us.
By placing an order to hire our GPS unit/s or other equipment you are agreeing to the terms and conditions laid out. Contracts do not affect your statutory rights.
|
